*Warning: Hide the kiddies! This will be one of the very few posts where I use excessive swearing*
This is complete bullshit. Just read this post at BluebellFlora's blog: http://bluebellflora.wordpress.com/2011/03/12/ea-customer-support-or-lack-of/
Alright, a few little points here before I get to the body of the rant. First, sesert34 is an ass. That's pretty clearly established already, but I just thought I'd say so. Second, EA is a team of asses. Also already established, but that's still beside the point.
So in this situation, we're dealing with a level-headed, mature adult who wants something to be done about a major harassment and extortion problem (Bluebell), an ass with 24 cheeks (sesert34 and his multiple accounts) and a team of 'Customer Support' workers with their heads up each other's asses (EA's 'Customer Support').
2. Pogo? Are you fucking kidding me?!?!?! It's like the time they put up the Spore maintenance page all over again, except ten times worse because now we've discovered that EA is capable of putting ignore features such as this:
If you see someone acting in an abusive manner (excessive swearing, racial slurs, etc.) please start by muting them. You mute someone by clicking their screenname in the ‘Who’s Here’ list and then clicking the ‘Mute’ option. Once you mute someone, you will never see chat from that person again. This is a very powerful tool because abusers crave attention, and they don’t like being ignored. Once they stop getting your attention and realize they’re not getting to you, they’ll eventually move on or stop altogether.
on their sites, and they STILL haven't bothered with it, even though they probably get thousands of trolling and bullshit reports every day, which they all give robotic responses to and do absolutely fuckwits about.
3. Account names such as these:
should be BLOCKED. Do they seriously have NO filter on their usernames? That's just fucking pathetic! They don't have ANY way of blocking usernames with 'gotohell' clearly stated, no 'g02h311' or any of that shit. I bet I'd be able to create an account with 'fuck' clearly written in the name. Might go something like 'FuckYouEA'...
4. So, what do the SimGurus have to say about all of this?